My experience managing technical support and customer service began with Deneba Software in 1989. 

In 2003  Deneba Software was aquired by ACD Systems, where I continued my career as Customer Support Manager.

From July 2006 - present I have been employed by Marware as their Customer Support Manager.

In addition to creating support related web content for my employer's web sites, I have created a number of web sites myself.

The Gallery is a collection of some of my creations using Canvas, PowerPoint, Director, and other software. The clipart and some designs are more wimsical, where most of the presentations are more informative and business related. Take a look around

Before 1989 I was a professional musician.  This link will take you to some fond memories I have of these interesting and exciting times.