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PRIVACY
POLICY
PRIVACY
POLICY
Information
Collection and Use
CT-ROC™.com
collects information from our users at several different points on our
website. We respect your
right to privacy. If we ask you to register or to provide personal information
and preferences when you visit certain areas of CT-ROC™.com,
or place an order, we will guard the personal information you share with
us. We store all information internally in a controlled, secure area.
If you make an on-line purchase all information is routed using SSL (Secure
Sockets Layer) encryption.
When
you provide us with your name, address, phone number, or e-mail address,
we may use this information to notify you of product availability, new
products, special offers, and related information. We do not release e-mail
addresses to third parties nor do we offer or sell, any user-provided
information to third parties.
If
you choose not to register or provide personal information in designated
areas, you will still be able to visit and browse the CT-ROC™.com
website but you may not have access to areas that require personal identification.
In the event we request demographic information, this information will
be used for reporting purposes only, and all entries will remain anonymous.
Phone numbers, e-mail addresses, and postal addresses are never shared
for demographic reports with third parties. If at any time you wish to
update your information or preferences, or you prefer to stop receiving
communication from CT-ROC™.com,
feel free to contact us at any time. CT-ROC™.com
may occasionally make changes to this Privacy Policy. Revision notices
will be posted on this web page.
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Order
We request information from the customer on our order form(s). Order
form(s) require a customer to provide contact information (like name and
shipping address) and financial information (like credit card number,
expiration date). This information is used for billing purposes and to
fulfill customer orders. If we have trouble processing an order, this
contact information is used to get in touch with the user.
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Cookies
A cookie is a piece of data stored on a web site visitor’s hard drive
containing information about the user. If the user refuses this cookie
when trying to checkout and complete their order, the site attempts to
re-issue it – it is required for our shopping cart to function properly,
for personalization features, and for the user to checkout. By accepting
and retaining this cookie, the user is allowing the site to retain some
account information (shopperID, and if a user has chosen to be a registered
customer), thereby saving the user log in and set up time when using the
site. Cookies can also enable us to personalize the experience on our
site.
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Log Files
We use IP addresses to analyze trends, administer the site, track
users’ movements, and gather broad demographic information for aggregate
use.
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Sharing
CT-ROC™.com
may share aggregated demographic information with our partners and advertisers.
This is not linked to any personal information that can identify any individual
person. We use a credit card processing company
to bill users for goods and services. This company does not retain, share,
store or use personally identifiable information for any secondary purposes.
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We regularly partner with other outside parties to provide specific services.
When the user signs up for these services, or becomes a customer of the
company, we may/will share names, or other contact information that is
necessary for the third party to provide these services. These parties
are not allowed to use personally identifiable information except for
the purpose of providing these services.
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Links
This web site contains links to other sites.
Please be aware that CT-ROC™.com,
is not responsible for the privacy practices of other sites. We encourage
our users to be aware when they leave our site and to read the privacy
statements of each and every web site that collects personally identifiable
information. This privacy statement applies solely to information collected
by this Web site.
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Newsletter
If a user wishes to subscribe to our newsletter,
we ask for contact information such as name and email address. See “Choice/Opt-out”
below if you wish to unsubscribe at a later date.
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Email
Links
We use email links throughout the site to allow
you to contact us directly with any questions or comments you may have.
We read every message sent in and try to reply promptly where appropriate
(for example, we do not reply to all feedback comments). This information
is used to respond directly to your questions or comments. We may also
file your comments to improve the site and program, or review and discard
the information. The comments are for internal use only and are not shared
with third parties.
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Notification
of Changes
If we decide to change our privacy policy, we
will post a link to those changes on our News page so our users are always
aware of what information we collect, how we use it, and under what circumstances,
if any, we disclose it. If at any point we decide to use personally identifiable
information in a manner different from that stated at the time it was
collected, we will notify users by way of an email. Users will have a
choice as to whether or not we use their information in this different
manner. We will use information in accordance with the privacy policy
under which the information was collected.
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Unsubscribe
Our
users are given the opportunity to opt-out of receiving our newsletter
or promotional materials by:
requesting to be removed from the mailing list via e-mail sent to service@CT-ROC.com
(Subject: "Unsubscribe")
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Privacy
Policy Disclaimer
We may disclose personal information when required
by law or in the good-faith belief that such action is necessary in order
to conform to the edicts of the law or comply with a legal process served
on our Web site.
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If
you feel that this company is not abiding by its posted privacy policy,
you should contact: Webmaster@CT-ROC™.com
(Subject: Privacy Statement Question).
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